FAQ - Frequently Asked Questions

Frequently Asked Questions (FAQ)

What payment methods do you accept?
We accept credit cards, PayPal, instant bank transfer (Sofortüberweisung), and invoice.

Can I cancel my order?
Yes, as long as the order has not yet been shipped. Please contact us immediately.

How long does delivery take?
Standard shipping: 3-5 business days, Express shipping: 1-2 business days.

Do you ship internationally?
Yes, we ship to selected EU countries.

Are your products tested?
Yes, all products meet strict safety and quality standards.

Is there a warranty?
Yes, all products come with a manufacturer's warranty. Please find details in the product description.

Feel free to contact us by email or phone. We're here to help!